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Globalization has made the wholesale brand clothing and footwear industry more challenging than ever
   
Exclusive Boutique Management (EBMS)  




















Raymond is a purchasing manager of a branded fashion marketing company. The company is operating several exclusive boutique shops in the city area. His main responsibility is ordering fashion products for every sales season. The orders must be placed with the principal for a particular style or color of merchandise at least three months in advance. The company cannot afford to order wrong fashion styles and color as it will be difficult for the boutique to sell and it needs a few months to adjust the colors and styles of merchandises if the styles and colors are wrong. Wrong order will not only creates cash flow problem for his company but will also give always sales opportunities to the competitors.

In the past, Raymond will ask the sales people what they think they will sell and how many they can sell in the next season. The sales people will base on their experiences and submit sales forecast for next season. Although he know this is not an effective way as the sales people always try to submit higher sales figures than the actual demand, he has to consolidate the figures and place orders for the next season with some adjustment after discussing with the sales people. 

In order for Raymond to manage the supply effectively, he requires an information management system that will not only automate his company business processes but will also provide him with multiple views of customer sales data so he can effectively plan his next order.

Raymond chooses ByteTree Exclusive Boutique Management System (EBMS) after consulting with friends who are working in the same industry. ByteTree EBMS was developed for a branded boutique HERMES in 1989 and also implemented by B&N, House of Classic and Lanvin in Singapore. The system provides a set of comprehensive reports for these companies to meet both local operation and the principal's requirements. The latest version is used by Hong Kong duty free shop King Power at Singapore Changi Airport terminals. The system helps King Power analyze the demand by brands, groups, categories, color, size, materials, gender and nationality.

ByteTree EBMS Point of Sales module has the capability to manage multiple POS terminals at one or more shop locations. Each POS terminal can handle multi-currency payment and combination of various payment modes. For customer relationship management, ByteTree EBMS POS program has a function to capture member ID for a sales receipt. This feature helps the boutique to analyze sales by customers and implement CRM effectively.